Patchworks shopperhas made monumental strides because it was based in 2015. Ranging from the precise lounge of couple and co-founders Dan and Mel, it wasn’t lengthy till they hit an preliminary scale ceiling and needed to transfer into an workplace area and open their first warehouse.
Now, simply six years later, Lounge Underwear averages round 1000 orders a minute throughout peak gross sales durations like Black Friday and Cyber Monday (BFCM).
That’s 25 orders per second, and a 232% enhance in gross sales throughout BFCM in comparison with the earlier yr.
Patchworks has labored with Lounge Underwear all through their journey, integrating their Shopify Plus ecommerce platform with their core enterprise processes.
By offering dependable integrations, we’ve been in a position to make sure their operation doesn’t buckle beneath the stress of their exponential progress.
However it’s not simply our integrations. We initially constructed our productor Lounge Underwear, which offered scalability and suppleness to their inventory management.
What’s Stockr?
Stockr connects your entire Shopify shops which share the identical pool of inventory, so your prospects and fulfilment system are at all times clear about when an merchandise has offered out. As a substitute of allocating merchandise to particular shops, shoppers utilizing Stockr have a unified inventory pool which reacts to at any time when a person merchandise is offered whatever the retailer.
Lounge Underwear drastically benefited from this technique. Beforehand, they used a sophisticated system of ‘bundled’ merchandise which made for complicated inventory distribution.
That resulted in a bunch of bugs, and an unsustainable quantity of API calls to Shopify.
Stockr mounted that drawback by linking every particular person merchandise by way of the back-end, that means inventory ranges are robotically up to date appropriately no matter if a bundle is bought or the person merchandise.
Meaning no extra overselling, and no extra pointless refunds. In flip, the workforce’s time and assets had been freed as much as concentrate on different areas.
That was particularly impactful throughout BFCM, when customer support representatives had been already pushed to their restrict even with out the pressure of additional refunds needing to be processed.
Jack Humphreys, COO of Lounge Underwear, mentioned: “Stockr has made scaling our enterprise a lot simpler. Patchworks have developed essential product for any fast-growing ecommerce firm.”
Should you’re on the lookout for a diligent integrations companion, or want a brand new answer in your inventory management, Patchworks has years of expertise serving to a variety of shoppers and companions throughout the ecommerce trade.
To seek out out extra about how we may also help you, and chat to one in all our devoted workforce members. As a result of connections matter.